RESERVATION PROCEDURES
Online reservations will be paid with the Credit Card provided, or billed (pre-approved billing account required). All applicable charges and fees, and 20% gratuity are included, or are in accordance with account holder agreements. Market dependent fees for Parking, Extra Stops, Extra Tolls (due to route changes) and Waiting Time might be added after trip completion, if actually incurred and reported by the chauffeur.
Please call if you have any questions.
CANCELLATION POLICY
All Executive: 3 hour notice 6-10 Passenger Limousine and SUV : Weddings and Proms – 1 week notice, all other occasions – 24 hour notice. All Bus and Specialty Vehicles (including 14-22 Passenger Van, Minibus and Limousine as well as 6-10 Passenger Limousine and SUV booked for Weddings and Proms): 1 week notice.
Reservations not cancelled according to the above policy are subject to full charge less extras and gratuity.
WAITING TIME
- Executive: First 15 minutes – free. Then $18 billed in 15 minute increments, starting at the 21st minute.
- SUV: First 20 minutes free. Then $20 billed in quarter hour increments starting at the 21st minute.
- Stretch Limo, Buses and per hour chartered vehicles: First 20 minutes – free.
Then full hour billed starting at the 21st minute
EXTRA STOPS
All additional stops for point to point travel are vehicle and/or route specific and are billed extra. Unlimited stops included in hourly charters
After downloading “Driven Anywhere” App please enter our Operator Code 93D635 then you can log in with your email and password or register if not current customer
Our mobile app allows you to book new reservations, receive live notifications and track your car progress in real time.
See all your future reservations regardless of how you booked them – from mobile app, online, email or phone.